Returns & Exchanges

At ADDIESDIVE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original, unworn condition. If your new timepiece doesn't meet your expectations, simply initiate a return for a full refund or exchange.

1

Initiate Your Request

Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

2

Pack Your Item

Securely place the watch in its original packaging, including all protective films, tags, manuals, and warranty cards.

3

Ship the Package

Affix the provided shipping label or use a tracked courier service to send the package back to our designated return center.

4

Quality Inspection & Refund

Once our technicians verify the item's condition, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing